Optical Papadiamantopoulos
OpticalDirect
214 Kifisias,
Chalandri 152 31
Athens
VAT Number: 095041159
GEMI Number: 47788313
Terms and Conditions
Your visit and use of the website opticaldirect.gr implies that you have read and accepted the following terms and conditions of use.
- Shipping costs for returns are the responsibility of the customer.
- Optical Direct pertains to the sale of contact lenses to existing users. If you have never worn contact lenses, you should visit an optical store to have your eyes measured, receive advice, and learn how to use contact lenses. You can find the Optical Papadiamantopoulos stores at www.optical.gr.
- You must have a valid contact lens prescription from an optician or optometrist.
- You should have recently had your vision examined by an ophthalmologist or optometrist.
- You are responsible for choosing the type of contact lenses.
- You should be knowledgeable about the proper handling of contact lenses.
- You need to know which solution is suitable for your lenses.
- All prices include VAT (24%).
- Delivery cost is €3.50 for Attica and €4.50 for the rest of Greece – See more in the “Customer Support” section.
- Product prices may change without notice.
- Most products are shipped by courier one day after receipt from the supplier or immediately if the product is in stock.
- Availability is indicative and based on our stock estimates and those of our suppliers. For positive diopter values (+), availability times are usually longer than stated.
- Optical Direct always strives to deliver your order as quickly as possible and to inform you promptly about the delivery time of your order.
- Contact lenses can be returned to us if the order does not involve a product imported directly from abroad (e.g., astigmatic, multifocal, colored, hard gas permeable lenses, etc.).
- For more information on the return policy, see the “Customer Support” section.
- You have the option to cancel your order. For more information on the cancellation policy, see the “Customer Support” section.
- The online store opticaldirect.gr uses SSL protocol with SHA 256-bit encryption.
- Invoice issuance is available.
DATA PROTECTION
The online store opticaldirect.gr considers all information provided by the user regarding their personal data or order to be confidential and is committed to not disclosing, exchanging, or revealing the user's personal details without their consent. Exceptions include cases where information is requested by a public authority or if it is deemed that the content of the communication affects the online store opticaldirect.gr.
The processing of personal data is done in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for personal data protection, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as currently in effect) and decisions of the Hellenic Data Protection Authority (HDPA).
Personal data provided by the user on the website is used exclusively by OpticalDirect for the purpose of delivering the services the User utilizes.
The User may browse the website without providing any personal information. They will only provide personal data when becoming a Member, expressing interest in purchasing products, or choosing to receive newsletters.
The required information for registering as a Member includes the Full Name, email address, shipping address, and contact phone number. The requested details are necessary to successfully complete the online purchase.
Upon registration, you consented to us having your personal details in our database, which are essential for processing the transaction when delivering goods to your location.
We will never share this data with third parties and keep it solely to serve you more effectively in the purchasing process from our store.
Due to changes related to GDPR (General Data Protection Regulation), you have the right to request the deletion of these details.
If you wish, you can send us an email at [email protected] with the subject “ACCOUNT DELETION.”
In case of deletion and re-registration, you will not be entitled to any privileges you previously acquired.
Additionally, members are solely responsible for the careful use of their account and logging out properly at the end of each session.
Do not disclose your username or password to third parties.
The online store opticaldirect.gr uses Skroutz Analytics service to provide the best possible service quality to consumers.
Through this service, anonymous usage statistics are shared with Skroutz.gr, and the data received through this service is covered by Skroutz.gr’s privacy policy, which can be found at https://www.skroutz.gr/privacy.
COOKIES
The online store opticaldirect.gr may use cookies to facilitate the operation of the services it offers to users.
Cookies are small text files stored on each user’s hard drive and do not access any document or file from the visitor’s computer.
Opticaldirect.gr may use cookies for various reasons, such as improving the content and services provided through the website.