Optical Papadiamantopoulos
OpticalDirect
Kifisias 214,
Chalandri 152 31
Athens
VAT Number: 095041159
GEMI Number: 47788313
Terms and Conditions of Use
Your visit to and use of the website opticaldirect.gr implies that you have read and accepted the following terms and conditions of use.
- Return shipping costs are the responsibility of the customer.
- Optical Direct pertains to the sale of contact lenses to existing users. If you have never worn contact lenses before, you should visit an optical store to be measured, advised, and trained in the use of contact lenses. You can find the stores of Optical Papadiamantopoulos at www.optical.gr
- You must have a valid contact lens prescription from an optician-optometrist or from your ophthalmologist.
- You must have recently had your vision examined by an ophthalmologist or optometrist.
- You are responsible for choosing the type of contact lenses.
- You should be knowledgeable about the correct handling of contact lenses.
- You should know which solution is suitable for your lenses.
- All prices include VAT (24%).
- Delivery costs are €3.50 for Attica and €4.50 for the rest of Greece – See more in the “Customer Support” section.
- Product prices may change without notice.
- Most products are shipped via courier one day after receipt of the product from the supplier or immediately if the product is in stock.
- Availability is indicative and based on estimates from our stock and our suppliers. For positive diopter values (+), availability times are usually longer than stated.
- Optical Direct always strives to deliver your order as soon as possible and to inform you promptly about the estimated delivery time.
- Contact lenses can be returned to us if the order does not involve a product imported directly from abroad (e.g., astigmatic, multifocal, colored rigid gas permeable lenses, etc.).
- For more information about the return policy, see more in the “Customer Support” section.
- You have the option to cancel your order. For more information about the cancellation policy, see the “Customer Support” section.
- The online store opticaldirect.gr uses SSL protocol SHA 256 bits.
- Invoicing is available.
Personal Data Protection
The online store opticaldirect.gr considers any information provided by the user regarding their personal data or order to be confidential and is committed to not disclosing, exchanging, or revealing the user's personal information without their consent. An exception is made when such information is requested by a public authority, etc., or if it is deemed that the content of the communication affects the online store opticaldirect.gr.
The processing of personal data is done in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data, as well as the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and decisions of the Personal Data Protection Authority (DPA).
The personal data that the user provides on the website is used exclusively by OpticalDirect for the purpose of providing the services that the user utilizes.
The user can browse the website without providing any personal information. Personal data will only be provided when becoming a Member and showing interest in purchasing products or opting to receive newsletters.
The necessary details for registering as a Member are the full name, email address, shipping address, and contact phone number. The requested details are essential for successfully completing the online purchase.
Upon registration, you provided your consent for us to have your personal details in our database, which are necessary for processing the shipment of goods to your location.
We will never share this data with third parties and keep this data exclusively to serve you more effectively during your purchases from our store.
Due to changes related to GDPR (General Data Protection Regulation), you have the right to request the deletion of these details.
If you wish, you can send us an email at [email protected] with the subject "ACCOUNT DELETION".
In case of deletion and re-registration, you will not be entitled to any privileges previously acquired.
Additionally, members are solely responsible for the careful use of their account and for logging out of their account at the end of each session.
Do not disclose your username or password to third parties.
The online store opticaldirect.gr, to provide the best possible quality of service to consumers, uses the Skroutz Analytics service.
Through this service, anonymous usage statistics are shared with Skroutz.gr, and the data obtained through this service is covered by Skroutz.gr’s privacy policy, which you can find at https://www.skroutz.gr/privacy.
COOKIES
The online store opticaldirect.gr may use Cookies to facilitate the functioning of the services it offers to users.
Cookies are small text files stored on each user's hard drive and do not have access to any documents or files from the visitor's computer.
Opticaldirect.gr may utilize cookies for various reasons, such as improving the content and services provided through the website.